Terms & Conditions

Prices

Quins Gore Pharmacy Ltd is a New Zealand company
All prices and charges are in New Zealand dollars.
Currency exchange rates are determined by the credit card processor.
All prices include NZ Goods and Services Tax (G.S. T.) of 15%
Your cardholder statement will show Quins Gore Parmacy Ltd as the merchant

Refund Policy

We will refund purchases in accordance with our obligations under the Consumers Guarantee Act

You may return Products to us in one of the following situations after contacting us via email to quins@xtra.co.nz
You will be advised what to do by us to return such products. You MUST contact us before returning any purchases.

RP1 Where nothing is wrong with the Products and you have simply chosen to return the products because, for example, you have changed your mind. In this situation you have 7 days (or 14 days for deliveries outside New Zealand) from the date of the products dispatch to return the Products back to us. We will provide you with a Credit to your name for a sum equal to the cost of the Products (including handling and freight). All Products returned in accordance with this clause must be returned in their original condition and box/packaging, along with any accompanying accessories and /or Warranty Card. NO REFUND WILL APPLY IN THIS CIRCUMSTANCE, and A CREDIT WILL ONLY BE PROVIDED IF THE SAID GOODS ARE FIT FOR RE-SALE.

RP2 Where the Products are damaged in transit. In this situation you must immediately advise the Courier upon receipt and Quins Gore Pharmacy that the goods are damaged. You must retain all packaging material for 60 days. Upon receipt of the damaged goods, we will either: (a) replace the Products; or (b) give you a full refund on your Nominated Payment Authority; or (c) credit your Quins Pharmacy Account. You must cooperate with all enquiries and claims we or any delivery organisation may make in connection with any compensation for any damage whilst in transit.

RP3 Where products are faulty on arrival you should contact us immediately to arrange the return of the faulty item.

RP4 All Products must be returned in their original condition and packaging, along with any accompanying accessories and any Warranty together with the invoice and/or packing slip. We require you to return the items via the same delivery service that you received them from.

Quins Gore Pharmacy Ltd. will not supply of any controlled substances,
drugs of abuse or performance enhancing steroids.
We will not supply Phentermine, Redux, Meridia or any codeine based
painkillers such as Hydrocodone or Vicodin.